Help and how-tos
Step-by-step answers to the questions people ask most about running their book in Solo Scheduling.
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How do I handle repeat clients?
Solo knows a client by their name. Book someone under the same name and every visit lands on one client page, with their history, notes, and how often they come back. Standing appointments are one setting away.
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How do I track more than one service that I offer?
Add each service you offer in Settings with a name, a length, and a price. When you book, you pick the service with one tap, and Solo blocks the right amount of time and charges the right price.
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How do I manage price increases or other changes?
Every price in Solo has a start date. Raise a price and new appointments use it, while past appointments keep the price they were actually charged. Your history and year-over-year numbers stay honest.
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How do I handle add-ons to my service?
Add-ons are extras with their own price that ride along with a service: hot stones, a gloss, a beard trim, an extra 15 minutes. Set them up once, then tap to add them to any appointment.
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How do I give someone a discount?
Any appointment can have its own price. Open it, tap the price, enter what you're charging, and mark it as a discount. Your revenue counts what you actually charged.
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How do I handle gift certificates?
When a client redeems a gift certificate, open their appointment, tap the price, and mark it as a gift certificate. Solo sets the price to $0 for you. Before you do, decide how you want those visits to count toward your revenue.